REPEAT PRESCRIPTIONS REQUIRE 48 HOURS NOTICE.
You may either hand in your re-order form (to surgery reception, or your nominated chemist), post it (enclosing a stamped addressed envelope), fax it, or scan in your re-order form and e-mail it. We cannot accept email repeat prescriptions without a clear scanned image as, for your safety, we must ensure we can see your full details and the correct medication you are on.
Fax order to: 01369 704430 or E mail: High-UHB.GP84256@nhs.net
Repeat prescriptions are not accepted by telephone, unless you are housebound. We are reluctant to tie up the telephone lines taking repeat prescription requests as a patient with an emergency may not be able to get through.
The time taken to process repeat prescription orders is the same, regardless of how you choose to re-order, because:
1. Doctors are in surgery all morning and all afternoon, so prescriptions are signed twice a day, at the end of surgery.
2. The chemists collect prescription orders from us once or twice a day, but sometimes they come before the prescriptions are signed.
3. The chemist requires 24 hours to make up a prescription. They are very busy and may need to order what you require.
By giving us two days notice, you help us to provide you with an efficient service.